Once Upon A Workshop



OUR TERMS & CONDITIONS:

This is a badge making service for artist and people working in the creative fields who would like their own artwork reproduced on button badges. You CAN NOT buy badges featuring either our artwork (the Picsees) or the artwork of any artists for whom we've made badges via this service at all. If you wish to buy any such items please contact the artist in question directly or visit their website/social media pages to find out where you can purchase these.
Picsee badges are available exclusively from our Etsy store at: https://www.etsy.com/shop/thePicsees.

Please use safety pins with caution to avoid injury. Due to the size of these badges they may be a choking hazard and are therefore not suitable for children under 3 years of age. To be used with adult supervision only.



This service is currently only on offer to individuals or small independent groups working within in the arts and creative fields, including visual artists, performance artists, authors, musicians, crafters and those who teach or promote any of the aforementioned fields.

All artwork or designs supplied to us must be original artwork created by you, or a collaboration where you were a contributing collaborator and have permission from all others involved to use the artwork or designs. In the case of logos etc. you do not have to be the person who created it as long as it was specifically made for you or to represent your work.
By making use of this service we assume all artwork and/or designs supplied to us are your intellectual property and/or you have the full rights to use it as such. We accept no responsibility for any copyright infringements resulting from anything that you, or anyone acting on your behalf, supply to us.
All artwork supplied to us will be kept on file for the sole purpose of re-orders. We will not use these files for any reason other than you placing a order with us for the artwork in question. If you would like us to delete these files at any time please let us know and we will do so.

We will not create any artwork or art related products that includes anything (including but not limited to text and/or other template_images/artwork/symbols) that may be regarded as explicit, pornographic, offensive, bigoted, political, religious or anti-religious, hateful, discriminatory or inappropriate in any way.

We reserve the right to refuse service and/or to cancel any orders of anyone we believe may be misusing our services, may be misusing our or any other artist's intellectual property, are being dishonest, deceptive, disrespectful, abusive, threatening or intimidating in any way, who are in breach of our terms and conditions and/or any other similar situations that may be deemed inappropriate or unacceptable.

Cancelling an order:
You are welcome to cancel your order for any reason and at any time anytime up to the day we start manufacturing your order. After this your order can no longer be cancelled due to the customised nature of this service (this does not include the manufacture of samples or proofs included in your order, you CAN still cancel an order after we've made and/or sent a sample or proofs to you).
If you cancel an order before you've paid the invoice we will simply cancel the order and void the invoice, which you can then delete. If you cancel an order which you already paid before any manufacturing started, we will issue you a full refund. If you cancel an order after we've made and/or sent any samples or proofs included in your order, you will be charged the full price of the sample or proofs and any postage cost if they've already been sent, and you will be issued a partial refund for the difference.
If an order is cancelled for any reason (including breach of contract and violation of these terms and conditions) after manufacturing of your order has commenced you will you will be charged in full for all work done up to that point and issued a refunded the difference.

Refunds & Returns:
Since all the items on offer for this service are either sample materials or customised products we cannot offer refunds or accept returns for any items once they've been made unless we supplied you with a defective product, in which case we will be happy to replace or refund all defective items.
You can find specification of the badges and material from which they are made by clicking here. If you are unsure about any of these aspects please order a sample by clicking here to make sure it suits your needs.
You will also be sent digital proofs of your all your artwork via email for you to approve before we make the physical badges. Please make sure you are 100% happy with it and that it contains no errors. We accept no responsibly of any aspect of the artwork once you've approved it. Please also note that every screen/device displays colours differently, therefore the colour and tone of you artwork and/or digital proofs displayed on your screen/device may different from that of the actual badge. We therefore always recommend ordering at least 1 fully made proof by clicking here - especially if it's your first order with us or if you haven't placed an order with us in a while, to make sure it looks the way you intended.

Online Portfolio
We showcase a selection of the work we do in our online portfolio, which includes this website and our social media pages (Facebook, Twitter & Pinterest). This is to promote our services and to show the range of work we have on offer. In the case of our button badges making service this will mainly be in the form of photographs showing a selection of badges we've produced. All artists' work that is featured in these photos will be given full credit. If you do not wish to have any badges featuring your artwork to appear in our portfolio and or social media pages please let us know an we'll be happy to exclude them.
Please note that we carefully choose which artwork to showcase in our online portfolio based on many different factors. This means that not all work we take on will be used in our online portfolio.



These terms and conditions may be updated from time to time without notification. Should any relevant updates happen during a project you will be notified of these via email. If anything is unclear or you have any questions please contact us and we'll do our best to anser your questions as quick as we can.

// Last updated: 25 March 2017




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